Terms of Service

1. General Information

Gilded Goblet provides gaming-related products and accessories through our online store.

Business Name: Gilded Goblet
Website: gildedgoblet.com
Email: gildedgobletaquarion@gmail.com
Mailing Address:
6630 Corte Loma
Carlsbad, CA 92009
United States

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Orders & Payments

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or inventory issues.

Prices and product availability may change without notice.

4. Shipping & Delivery

Shipping timelines provided on our website are estimates only and are not guaranteed. Gilded Goblet is not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Refunds, returns, and replacements are handled on a case-by-case basis. If you experience an issue with your order, please contact us at gildedgobletaquarion@gmail.com.

We reserve the right to deny refunds or replacements in cases of abuse, fraud, or policy violations.

6. Intellectual Property

All website content, branding, graphics, logos, text, designs, and media are the property of Gilded Goblet unless otherwise stated and may not be copied, reproduced, or redistributed without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Gilded Goblet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

8. Privacy Policy

Information We Collect

We may collect personal information including:

Name
Email address
Shipping and billing address
Phone number
Payment information
Order history
Device and browsing information
SMS consent preferences

We collect this information when you:

Place an order
Subscribe to marketing messages
Contact customer support
Join SMS or email marketing lists
Browse or interact with our website

How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer support
Send order updates and account notifications
Send promotional emails and SMS messages
Improve our website and services
Prevent fraud and abuse
Comply with legal obligations

SMS Messaging & Mobile Information

By opting into SMS communications from Gilded Goblet, you consent to receive recurring automated marketing and transactional text messages, including:

Order updates
Abandoned cart reminders
Promotional offers
Restock alerts
Account notifications

Message frequency varies based on user activity and interaction with our services.

Message and data rates may apply depending on your mobile carrier plan.

Consent to receive SMS messages is not a condition of purchase.

To opt out of SMS messages at any time, reply:

STOP

For assistance, reply:

HELP

Or contact us at:
gildedgobletaquarion@gmail.com

Data Sharing

We do not sell your personal information.

We may share customer information with trusted third-party service providers necessary to operate our business, including:

Payment processors
Shipping providers
Analytics providers
Customer support tools
SMS and marketing providers, including Shopify SMS and related messaging infrastructure providers

These providers only receive information necessary to perform services on our behalf.

Data Storage & Security

We use commercially reasonable safeguards to protect customer information. However, no internet transmission or storage system can be guaranteed 100% secure.

Customer information may be stored through secure third-party platforms used to operate our ecommerce business.

Customer Rights

Customers may request to:

Access personal information we maintain about them
Correct inaccurate information
Request deletion of personal information

To submit a request, email:
gildedgobletaquarion@gmail.com

We may retain certain information where required by law or for legitimate business purposes.

9. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve user experience, monitor website performance, and support advertising and marketing efforts.

By using our website, you consent to the use of these technologies.

10. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices, content, or policies of third-party websites or services.

11. Changes to These Terms

We may update or modify these Terms of Service and Privacy Policy at any time without prior notice. Updates become effective immediately upon posting to our website.

Continued use of our services after changes are posted constitutes acceptance of the revised terms.